Back to BlogAroma BizPlacements Education 7/14/2026 3 min read Choose a Category Select one of the boxes below to be directed to the doTERRA Help Site page for full details about the Placements Process. Enroller v. Sponsor It is important to understand the difference between the roles of Enrollers and Sponsors building your downline organization... Enroller Changes When you enroll someone new, you automatically become their Enroller. As the Enroller, you have the power to transfer enrollership to... Sponsor Changes New Wholesale Customers or Wellness Advocates are eligible for one-time Sponsor change. This sponsor change may be completed on or before the 10th of the month following their enrollment Wholesale Upgrades A Wholesale Customer can upgrade to be a Wellness Advocate at any time... Account Reactivations If your account has been inactive for longer than 12 months, it will automatically terminate. If this has happened to you... Account Transfers An Account Transfer allows a Wellness Advocate to take over the position of another Wellness Advocate... Account Termination You may request to terminate your doTERRA Contract at any time and for any reason. To do so... Inactive Moves A member is eligible to request an Enroller and Sponsor change after they have remained inactive for a specific period of time... Exceptions to Policy Placements Exception is a resource available to WA's who need a placements move that is outside of the placement policy... Swap A swap is a move that results in two Wellness Advocate accounts trading or "swapping" positions in the same organization...